Set your preference
Font Scaling
Default
Page Scaling
Default
Color Adjustment
Digitech-Labs
data-ai-banner

INDRAi (Video Analytics)

Real-Time Retail Intelligence

Overview

AI-driven video analytics that help retailers improve performance, planning, and in-store experience.

Digitech Labs transforms in-store video into actionable retail insight. INDRAi connects with existing CCTV or IP cameras to deliver real-time analytics that support product planning, employee performance, customer engagement, and store-level decision-making. Retailers gain clearer visibility into walk-in behaviour, conversion patterns, and operational efficiency with a single connected platform.

Get In Touch
Why Choose Us

Built for Today’s Retail Environment

Store activity turned Into Retail Intelligence

Store activity turned
Into Retail Intelligence

Video and POS data Brought Together

Video and POS data
Brought Together

Privacy-first AI You Can Rely On

Privacy-first AI
You Can Rely On

Built for Multi-Store Scale

Built for
Multi-Store Scale

Walk-In Behaviour & Engagement Analysis

  • Profile Every Visitor: INDRAi captures movement patterns, interest zones, and dwell time, giving stores a clear view of how customers interact with products and displays.
  • Stronger In-Store Personalisation: With real-time notifications to POS devices, retail teams can offer timely support and targeted interactions.
  • ‍Improve Engagement Quality: Detailed insight helps refine layout, promotions, and frontline assistance based on actual in-store behaviour.
Get In Touch

Inventory, Mix Planning & Store-Level Decisions

  • Track Product Movement: INDRAi identifies which items attract attention, convert, or need repositioning across outlets.
  • Plan the Right Mix: Insight into traffic-to-sales conversion supports pricing strategy, discount planning, and packaging improvements.
  • ‍Support Merchandising Teams: Consistent visibility helps teams adjust store plans faster and maintain optimal stock distribution.
Get In Touch

In-Store Staff Productivity & Service Quality

  • Objective Performance Metrics: Assess interaction quality, time spent with customers, responsiveness, and overall shop-floor productivity.
  • Operational Discipline: View break patterns, time at counter, billing efficiency, and service consistency.
  • ‍Continuous Improvement: Use insight to train teams, refine workflows, and strengthen customer satisfaction across stores.
Get In Touch

Live Analytics for Smarter Retail Decisions

  • Instant Notifications: POS devices receive alerts based on ongoing floor activity.
  • Unified Retail View: CCTV video, behavioural analytics, and ERP data merge to deliver a complete snapshot of store performance.
  • ‍Consistent Multi-Store Visibility: Ensure all outlets maintain the same standard of service, efficiency, and customer engagement.
Get In Touch

Transforming Everyday Retail Performance

  • Proven Revenue Impact: Retailers using INDRAi report sharper visibility into store activity, leading to stronger conversions and better service quality.
  • Better Experience, Stronger Loyalty: Stores can finally mirror the insight advantage held by e-commerce platforms, creating a personalised and responsive in-store journey.
  • ‍Designed for Scale: Easy deployment, smooth integration, and reliable analytics support continuous operational improvement.
Get In Touch
indrai-video-analytics-7

Our Partner Ecosystem

Testimonials

What our Clients are Saying

Read what our partners have to say about our
commitment, results, and long-term value
in every project.

“You/r team show cased depth of expertise in Microsoft domain and worked as one team with us. Appreciate the clarity and details in your output delivered. It helped us move forward to next steps with confidence.”

WA State agency

“We are happy with Digitech’s Data Analytics capabilities and technical resources. They delivered on our Fulfillment & Risk Operations project to the core. Look forward to more engagements with them.”

Sr Director-IT, Fortune 50 Company

“Digitech Labs modernized our website with e-commerce and customer engagement features, delivering on time and on budget. They trained our team to manage the site and social marketing. We highly recommend them for their strong technology capabilities and business understanding.”

A Small Business Owner, WA Department of Commerce project

“The cybersecurity consultants from Digitech Labs demonstrated excellent understanding of latest practices, tools and expertise on the subject. They delivered on our exacting requirements at a policy, process and implementation level collaborating with our internal team of experts. The project was delivered on time.”

CFO of a new age Cloudinfra Company

“Digitech labs demonstrated commitment and focus in providing us with most appropriate technical Consultants. I rate them higher on their ability to right source as compared to top System Integrators engaged with us.”

Group Program Manager, Fortune 20 Technology Company

“Their Consulting led approach coupled with their technical consultants’ expertise helped us enable our digital transition requirements successfully. We would rank Digitech Labs among the top for their depth of understanding and implementation capability of Microsoft Technologies.”

IT Director, a mid-size Seattle University

Benefits of INDRAi (Video Analytics)

The Difference INDRAi Makes on the Retail Floor

Retailers report higher customer engagement, smarter in-store decisions, and measurable growth in per-store performance, powered by real-time, human-context video intelligence.

Talk to a subject matter expert

Consult with our experts who cut through digital complexity and deliver clear, measurable results, without the noise. Start your transformation journey today!

Get In Touch
subject-matter-img