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Digitech-Labs

coServe Introduction

coserve

coServe Software Solutions ( IT Solutions Provider | Empowering Businesses with Coserve ) provides digital transformation services, focusing on cloud integration, ERP, CRM, and AI solutions for businesses.  With Digitech Labs, coServe brings a focussed Centre of Excellence addressing the Salesforce, Force.com and Infor competencies.

coServe, established in 2008, empowers organizations to drive digital transformation by offering customer-centric solutions driven on Force.com, SFDC and Infor led enterprise applications. With over 350+ person years across the USA, UK, MEA, ASEAN and India, coServe has built a >75% loyal, repeat customer base, maintaining relationships that average more than five years and consistently enhancing productivity and revenue for its clients.

Services Overview

  • Offers integration with various enterprise systems, ensuring data
    synchronization and real-time data exchange. ​
  • Provides consulting, support, and maintenance services, including
    migration to Lightning Experience.
  • Custom development services include Apex coding, Visualforce
    pages, and integration with external systems. ​
  • Competency covers Service Cloud, Marketing Cloud and Sales Cloud
  • Our ERP competencies scale Infor LN, Finance, Supply Chain, Warehouse Management, M3 from Infor (Cloud ERP), Cloud Suite, Nexus Core ERP and Rootstock ERP.
  • Strategy roadmap development aligned with organizational goals for long-term scalability.
  • Assistance in selecting and implementing the right ERP system with minimal disruption.
  • Focus on business process optimization, data migration, and comprehensive training for user adoption.
  • Global QHSE Leader platform, ComplianceQuest developed on top of the Salesforce technology.  ​
  • Complete Cloud based plug and play platform.
  • Strong domain presence with over 1500+ customers and over 0.2 Million users globally covering – Healthcare, Pharmaceuticals, Lifesciences, Chemicals, Automotive, Aerospace, Retail, Hightech and Public Sector. ​
01

Value Delivered

1

Successful implementations across industries, including retail, logistics, pharmaceuticals, aerospace, oil & gas, heavy engineering and automotive.

2

Demonstrates improvements in inventory accuracy, labor productivity, compliance, supply chain alignment and overall operational efficiency.

Healthcare Excellence

Salesforce Powered Healthcare Services

Our healthcare solutions are powered by Salesforce and AI technologies, addressing challenges in modern healthcare and showcasing success stories. Using this ecosystem of solutions, we address patient engagement, complex IT infrastructure, workforce shortages, data security, rising costs, and inconsistent care.

02

Our Offerings

01 SmartProj™
Efficient resource utilization for managing multiple projects, visualized through Gantt charts and heat maps.
02 CAESPer™
Our leadership team and technology experts bring to the fore proven experience in cloud and digital transformation. Our strategic partnerships with specialized digital startups and growth companies, which we have nurtured over the years, helps with deliver “right-fit” solutions for several specific scenarios.
03 Digitized Patient Onboarding
Our leadership team and technology experts bring to the fore proven experience in cloud and digital transformation. Our strategic partnerships with specialized digital startups and growth companies, which we have nurtured over the years, helps with deliver “right-fit” solutions for several specific scenarios.
04 Automation
Our leadership team and technology experts bring to the fore proven experience in cloud and digital transformation. Our strategic partnerships with specialized digital startups and growth companies, which we have nurtured over the years, helps with deliver “right-fit” solutions for several specific scenarios.
05 Remote Monitoring
Our leadership team and technology experts bring to the fore proven experience in cloud and digital transformation. Our strategic partnerships with specialized digital startups and growth companies, which we have nurtured over the years, helps with deliver “right-fit” solutions for several specific scenarios.

01.

Care 360

Patient 360

Patient 360

  • Unified health records, real-time updates, secure portals, appointment scheduling,
    prescription tracking, and integrated billing.
  • Mobile app features include on-the-go access, medication management, secure
    messaging, and wearable integration. ​
  • Telehealth integration and compliance with regulatory standards like HIPAA.

02.

Doctor 360

Doctor 360

Doctor 360

  • Unified health records, real-time updates, secure portals, appointment scheduling,
    prescription tracking, and integrated billing.
  • Mobile app features include on-the-go access, medication management, secure
    messaging, and wearable integration. ​
  • Telehealth integration and compliance with regulatory standards like HIPAA.

03.

Patient 360

Care 360

Care 360

  • Unified health records, real-time updates, secure portals, appointment scheduling,
    prescription tracking, and integrated billing.
  • Mobile app features include on-the-go access, medication management, secure
    messaging, and wearable integration. ​
  • Telehealth integration and compliance with regulatory standards like HIPAA.

Real-World Outcomes

Hospital Chain

Digital onboarding reduced wait times and errors, providing a unified view of patient data for better care coordination.​

Multi-Specialty Hospital

Patient, Doctor, and Care Provider 360 views integrated fragmented data systems, enabling real-time access, improved collaboration, and consistent treatment plans.​

Case Studies

Stories of Innovation and Impact

2-simplifying-gra-scanning-for-faster-production-to-warehouse-integration option 2
Automated
GRA Scanning

90% trending_up

Improvement in
workflow accuracy

View Case Study
3-simplifying-pack-scan-for-operational-speed-and-accuracy
Efficient
Warehouse Operations

90% trending_up

Improvement in
Order Accuracy

View Case Study

Let’s Connect

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