Financial Service & Insurance
Next-Generation Digital Transformation for Financial Services Companies.
Data-driven customer acquisition & retention.
RPA for prevention of fraud and regulatory compliance.
Advanced Analytics to accelerate growth and cut down costs.
How we Help Meet Business Goals
At Digitech, our focus is to deliver technology with a purpose
Our SMEs start by understanding the business goals of the customer. We work backwards from there to design digital solutions to meet these overarching goals.
Increase in no. of new customers acquired by using advanced analytics for customer acquisition.
Our SME and Consulting-Led Approach drives growth and cost savings
While automation and digital transformation are critical, it is paramount that every digital initiative has a focused business outcome.
Automating Onboarding and KYC Processes
Being a highly sensitive industry, onboarding and Know-Your-Customer processes are mandatory to meet regulatory requirements as well as to safeguard customer interests. At the same time, it can be a long-drawn process and prone to errors. Digital technologies can improve the accuracy of data collected to speed up the customer acquisition process, enabling executives to more value-added tasks to improve customer delight.
Customizing Product Offerings for Greater Conversion
Fraud Detection and Prevention.
Financial and insurance segments have several routine tasks such around customer servicing that are mechanical and repetitive. By automating it using robotic systems integrated with CRM, the organizations can free up human resource to focus on innovation and value addition. Digitech Labs offers customized solutions using RPA software such as Intellibot and MS CRM to make businesses competitive and improve customer satisfaction.
Customer profiling using advanced analytics can help financial institutions improve their decision-making capabilities to provide meaningful services and accelerate growth. Digitech designs enabling solutions with improved data management, reporting and dashboards without compromising on privacy, integrity and other security and governance aspects.
Digitech also enables interoperability between banking applications and the infrastructure, which could all be on different technologies but need end-to-end integration for automating related workflows. Social media integration can enhance the accuracy of social profiling and facilitate improved customer service capabilities.